“The most important thing in communications is hearing what isn’t said.” – Peter F Drucker

The Background

Throughout my time in financial services, I have dealt with many different cultures, sold software in various countries as well helped product teams deliver various product enhancements. I have always found that being able to communicate efficiently helps a lot. Body language is a key component of delivering a message in the right manner. I have found that paying attention to the following three categories of gestures helps a lot while trying to close a sale.

The three tips

Control Your Hand Gestures

Talking with your hands needs to be secondary to your speaking. Standing static without movements will make you come off as boring . Waving your arms around too much will completely distract your audience. Right balance needs to be found. A great example of excessive hand movements that actually work is demonstrated Microsoft’s Former CEO Steve Ballmer.

Observe Your Posture

Having good posture will make you appear more alert and respected by the crowd you’re speaking to. That includes standing up straight, limiting the amount of fidgeting you do and always facing the crowd. In fact, posture plays a HUGE role in what the audience will think of you.

Practice Making Eye Contact

Making eye contact with your audience adds an extra level of depth to your conversation. It brings you down to the audience’s level and allows you to address them personally. Mastering eye contact will help you get the most out of your business conversations.

Take aways

My experience has shown me that knowing at least the basics of body language and paying attention to these is helpful when closing a sale. The success rate is usually about 30% higher. Will be keen to learn whether these work for as well as your helpful body language techniques. Also, feel free to check the links in the article – they are both carefully chosen and really helpful. Let me know what you think about the article.

About the author

Boris Grozev is a seasoned fintech executive. Moreover, he is an entrepreneur by heart. Boris has helped number of businesses. To clarify, he has created and implemented business development and product enhancement strategies. In addition, his advisory work in emerging and frontier markets has resulted in culture and technology change. Above all, it has fostered innovation and lead to tangible results. He also invests in variety of asset classes and shares his experiences from the journey to financial independence. Boris’ leadership abilities, ambition naturally spread to others. He is a fast learner. His stamina, attitude and passion to succeed help to achieve common goals.

Boris is a financial professional fascinated with new technology, investor and a highly energetic individual with proven track record of overachieving extended sales and product delivery targets both as an individual as well as managing teams.

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